Rich Clean Co. ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
Information We Collect
- Contact details you provide via our quote form, phone or email, such as name, phone number, email and property address.
- Service details you submit, including the type of cleaning requested and any notes about the job.
- Basic website usage data collected automatically for analytics purposes.
How We Use Your Information
- To prepare and send quotes and respond to enquiries.
- To schedule and deliver the services you book.
- To send service-related updates, such as booking confirmations.
- To improve our website and service offering.
Sharing Your Information
We do not sell your personal information. We may share limited details with technicians assigned to your job, or with service providers who support our booking, communication and payment systems, solely for the purpose of delivering our services.
Data Security
We take reasonable steps to protect your information from misuse, loss and unauthorised access, including restricting access to personal data to staff who need it to do their job.
Your Rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us at info@richcleanco.com.au.
Contact Us
Questions about this policy can be sent to info@richcleanco.com.au or 0452 410 000.
