What areas of Victoria do you service?
We run mobile crews across greater Melbourne, Regional and Rural Victoria including Geelong, Ballarat and Bendigo. Check our Areas We Serve page for the full list, and ask us if your suburb isn't listed.
What services does Rich Clean Co. offer?
We offer steam cleaning, pressure washing, sanitation services, graffiti removal, end of lease cleaning, pre-sale property cleaning and additional services like flood and builder's cleaning.
How do I get a quote?
Fill out the form on our Contact page and select the services you need, or call/WhatsApp us directly. Most quotes are returned within a few business hours.
Is pricing fixed or by the hour?
We quote fixed prices based on property size, service type and condition, so you know the total cost before we book anything in.
Are your technicians insured?
Yes, every technician works under our public liability insurance and is trained on the equipment they use.
What cleaning products do you use?
We use biodegradable, low-residue products across most services, safe for kids, pets and plumbing, unless a specific job requires an alternative.
How long does a steam clean take to dry?
Most carpets are dry within 2-6 hours depending on ventilation and carpet type, we'll give you an estimate on the day.
Can you remove old, set-in stains?
In most cases yes. We pre-treat visible stains before extraction, though very old or chemically-set stains may only partially lift.
Do you offer same-day or emergency service?
Emergency response is available for graffiti removal and flood/water damage cleaning where crews are free, contact us to check availability.
Do I need to be home during the clean?
Not necessarily, many clients provide access instructions and we send photos or a completion note once the job is done.
What's included in an end of lease clean?
A full property clean covering carpets, kitchen, bathrooms, oven, windows and garage, matched to standard Victorian vacate checklists.
Will my carpets look brand new after steam cleaning?
Steam cleaning significantly refreshes carpets and removes embedded dirt and odours, though very worn or discoloured carpet won't fully restore to new condition.
Is pressure washing safe for all surfaces?
We match pressure levels to the surface, lower for painted render or timber decking, higher for concrete and masonry, to avoid damage.
Can you remove mould from outdoor areas?
Yes, our pressure washing service includes mould treatment for driveways, decking and exterior walls.
How fast can graffiti be removed?
Most graffiti removal jobs are completed within 24-48 hours of enquiry, with priority scheduling for councils and repeat clients.
Do you offer an anti-graffiti coating?
Yes, we can apply a protective coating after removal to make future clean-ups faster and cheaper.
Do you clean commercial and industrial sites?
Yes, we service offices, warehouses, factories, hospitality venues, schools, healthcare and council facilities alongside residential properties.
Can I book recurring or contract cleaning?
Yes, many commercial and property management clients book us on a recurring sanitisation or maintenance schedule.
How do I pay for a service?
Payment details are confirmed at quote stage, we accept standard electronic payment methods.
What if I'm not happy with the result?
Let us know before the crew leaves site wherever possible, every job includes a completion check, and we'll address any issue directly.
